Pre-Qualification

  • The customer account manager is required by the employer to carry out certain tasks and duties in the organization and some of them are outlined in the job description example below:
  • Relate with customers to understand what their specific needs are, so as to enable the company meet those needs
  • Update and inform the production team and management about what clients expect, to enable the company meet up with its goal of providing top level customer satisfaction
  • Strictly comply with the procedures and systems already outlined in standard operating manual of the company
  • Provide required support for company's operations as a very important team player
  • Help identify prospective clients and link up with them on behalf of the company by developing and maintaining good relationship with them towards achieving the company's business goals
  • Consistently update the company's mailing list to ensure constant communication with existing, as well as with prospective clients.
  • Keep track of company's sales and alert the concerned departments if sales volume decline below normal
  • Intimate prospective and existing clients about the company's products, soliciting for their patronage
  • Execute pricing strategies, competitor analyses, and market assessments on behalf of the company
  • Assess the company's targets, opportunities, strengths and weaknesses and draw workable conclusions from such, towards re-positioning the company to confront and overcome new business challenges
  • SAP experience
  • Two (2) or more years experience as CSM
  • Resounding experience in customer and sales services
  • Good skills in general mathematics
  • Excellent communication skills, both in verbal and written format
  • Strong organizational skills
  • Winsome sales attitude, and top level persuasive ability to improve on company's sales and popularity
  • Excellent interpersonal relationship
  • Ability to easily identify what clients want, and willingness to meet up with such wants
  • Ability to solve problems fast
  • Possess computer literacy
  • Willingness to work as team member
  • Good attention to details and accuracy in service delivery
  • Mental and physical stability to meet up with day-to-day business demands and responsibilities
  • Travel when required
  • Background in logistics or working with logistics team members
  • Knowledge of 4th and 5th party logistics providers
  • Inventory auditing background a plus

Do you meet the above requirements?
Are you a current Sabre employee?